Refund Policy

Refund Policy

Last updated: March 23, 2024

Thank you for choosing IS360 Technologies And Services for your service needs.

If, for any reason, You are not completely satisfied with our services We invite You to review our policy on refunds.

The following terms are applicable for any services that You availed with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy :

Company   (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to IS360 Technologies And Services Private Limited, located at Flat A, Mahalakshmi Apartments,No 3, Kothaval Chavadi Street,Saidapet West, Chennai – 600015

Services   refer to the various offerings provided by IS360 Technologies And Services.

Requests  mean a request by You to avail of Services from Us.

Website refers to the online platform of IS360 Technologies And Services, accessible from https://is360technologies.com

You  means the individual accessing or utilizing the Services, or the entity on behalf of which such individual is accessing or utilizing the Services.

Your Service Cancellation Rights

You are entitled to cancel Your Request within 14 days without giving any reason for doing so.

The deadline for canceling a request is 14 days from the date on which You received confirmation of the Service or on which a third party you have appointed, who is not the service provider, gains access to the service provided.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You may be required to provide proof of purchase and/or return the product in its original condition. You can inform us of your decision by:

By email: [email protected]

By visiting this page on our website: https://is360technologies.com/contact/

Once your request is received and approved, we will initiate the refund process. Refunds will be issued to the same method of payment You used for the request within 14 days. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.

Conditions for Service Returns

For a service to be eligible for a return, please ensure the following:

  • The service was availed within the last 14 days.

The following Services cannot be refunded:

  • Services performed according to Your specifications or clearly personalized.
  • Services that, after initiation, are inseparably integrated with other services.

 We reserve the right to refuse refunds of any service that does not meet the above refund conditions at our discretion.

Only regular-priced Services may be refunded. Unfortunately, services on promotional offers cannot be refunded. This exclusion may not apply if prohibited by applicable law.

Contact Us

If you have any questions about our refund policy, please contact us:

By email: [email protected]

By visiting this page on our website: https://is360technologies.com/contact/

By phone number: +91 74100 10020/ +91 98407 09865